TPG Naked DSL (ADSL2+)

Wow! Broadband Internet without line rental

Now you can get high speed ADSL2+ broadband Internet without the need to pay monthly line rental ever again. Have a look at which TPG Naked ADSL2+ plan is right for you:

Naked DSL (ADSL2+) Plans

Plan Name Monthly Price Connection Speed
(up to 20,000 kbps)
Monthly Download Quota Monthly Upload Quota Shaping Payment Method
Naked ADSL2+ 50GB $49.99 ADSL2+ Speeds 50GB1
25GB peak
25GB off peak
Unlimited 256k/256k Direct Debit from
Bank Account or
Credit Card
Buy Now
Naked ADSL2+200GB $59.99 ADSL2+ Speeds 200GB2
100GB peak
100GB off peak
Unlimited 1MB/1MB Direct Debit from
Bank Account or
Credit Card
Buy Now
Naked ADSL2+Premium 250GB $69.99 ADSL2+ Speeds 250GB3 Unlimited 2MB/2MB Direct Debit from
Bank Account or
Credit Card
Buy Now
Naked ADSL2+ Unlimited~ $69.99 ADSL2+ Speeds Unlimited Unlimited n/a Direct Debit from
Bank Account or
Credit Card
Buy Now

1. Consists of peak (8:30am - 3:30am) and off peak (3:30am - 8:30am) monthly usage quota. Speed will be shaped to 256K/256K for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Downloads and uploads counted.

2. Consists of peak (8:30am - 3:30am) and off peak (3:30am - 8:30am) monthly usage quota. Speed will be shaped to 1Mbps/1Mbps for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Downloads and uploads counted.

3.Speed will be shaped to 2Mbps/1Mbps once inclusive monthly usage quota is reached. Downloads and uploads counted.

* Monthly Usage Quota:
TPG may, on giving you 7 days notice by email, adjust the start/finish (but not the length) of peak/off peak times.

~ Limited Coverage availability at selected TPG Exchanges.


SPECIAL OFFER!
Bundle any of the Naked ADSL2+ plans listed below with the $19.99 TPG Mobile cap plan & you will pay a discount price of $14.99 every month for the TPG mobile cap plan
TPG ADSL2+ Plan
Naked ADSL2+ 50GB $49.99/m
Naked ADSL2+ 200GB $59.99/m
Naked ADSL2+ premium 250GB $69.99/m
Naked ADSL2+ Unlimited $69.99/m

*18m contract
$79.95 Set-up* on broadband
TPG Mobile Cap
Pay $14.99 per month
Get $300 of calls/text/data*

NO CONTRACT
Click here for details


Other Broadband Features



Contract Term & Setup cost

Contract Term Setup Cost
6 Months $129.95
18 Months $79.95


Things You Need To Know

Eligibility Requirements - To be eligible for TPG Naked DSL, you need to meet the following requirements:

  • You must reside in an area covered by TPG's ADSL2+ Enabled Exchanges.
  • Your phone line is active (i.e. you have a dial tone & an active phone number) and owned by Telstra's Network
  • The TPG exchange you connect to has available capacity
  • There is no complex product on the phone line (e.g. fax duet, rotary line, line hunt, PABX or ISDN).
  • The cabling infrastructure between the exchange and your premises is compatible with Naked DSL service
  • (incompatible infrastructure inc. RIM, PGS, Sub-Exchange)
  • Provision of TPG Naked ADSL2+ is subject to Service Qualification check upon registration to ensure the nominated line is Naked ADSL2+ compatible. Please note passing line check does not guarantee that you can get Naked ADSL2+. There is a small chance that if you cancel your existing ADSL2+ service that you may not get TPG Naked ADSL2+. If the line check is successful you will be required to cancel your existing ADSL2+ connection &/or remove any complex products within 3 working days (if applicable). After 3 working days we assume that all complex products and/or ADSL2+ codes have been removed & TPG will submit your order to Telstra. Order rejection fees may apply if you do not remove the complex products/ADSL2+ code within 3 working days.
  • If you have ADSL connection with another provider, you do not need to cancel the existing ADSL service.
  • Your Naked ADSL2+ application takes approximately 5-11 working days for connection to occur
  • Once Naked ADSL2+ is installed, your phone line will be disconnected and you will be unable to use any services that require a phone line to operate.

Monthly Access Charge

Monthly access charge is the monthly subscription fee for your plan. This charge does not include other additional charges. Monthly access charge is paid by Credit Card (CC) or Direct Debit (DD) monthly in advance.

ADSL2+ Speeds

Optimal ADSL2+ speeds require compatible ADSL2+ modem and filters. Around 70% of Soul ADSL2+ customers can achieve speeds greater than 10Mbps. Actual speeds will vary due to many factors including distance from the local telephone exchange, the quality of the customer's copper phone line, cabling and equipment.

Download Quota

Download Quota means the amount of data you can download during a one billing month. Unused allowance is forfeited.

Shaping

Once the specified monthly download quota is reached, download speed is reduced to the "shaping" speed until the end of the billing month. Shaping allows you to download even when you go over monthly download quota and protect you from unexpected excess download charges.


Click on the appropriate link for more information on




FAQ - Common Questions about TPG Naked ADSL2+ (naked dsl)

What is Naked ADSL2+ (naked dsl)?

Naked ADSL2+ (also known as ULL) is a type of ADSL2+ broadband Internet connection that doesn't require a landline phone service. This means no more costly monthly line rental for the landline phone service you hardly ever use.

Can I get TPG Naked DSL?

TPG Naked DSL service is available in the areas covered by TPG ADSL2+ network. This means you need to reside in an area covered by TPG's ADSL2+ enabled exchanges.

So how do you apply for TPG Naked DSL?

You will need to make sure that you have an active phone line connected at your house on the Telstra network. That is, you must have an active phone number which you can give us to do a preliminary check to see if Naked DSL is available in your exchange.

In case you don't have a phone line connected then you will still need to get your phone line connected with Telstra. Only if you provide TPG with an active phone line can TPG start processing your Naked DSL application. When you join TPG's Naked DSL service, your phone line is transferred from Telstra's network to TPG's ADSL2+ infrastructure. The cancellation of the phone service on the line will be done automatically so there is no need for you to contact Telstra. Once Naked DSL has been installed, the phone line becomes a data only line. You will loose dial tone and the phone number will be disconnected automatically. The phone number will be eventually released back to your phone provider and assigned to another customer.

Why don't I need a phone line for broadband?

You don't actually need a phone line for broadband. What you need is the copper line connected between Telstra exchange to your premise, which you have used to make phone calls and access the Internet. When you sign up to a TPG Naked ADSL2+ plan, Telstra will physically transfer your phone line into an ULL line and connects this to TPG's DSLAM. This enables TPG to provide high speed ADSL2+ broadband service via our own network infrastructure without telephony component.

How does TPG Naked ADSL2+ work?

Naked ADSL2+ works the same way broadband does, so all you need to do is configure your broadband modem if you are new to ADSL2+. You can plug your modem into the same phone socket on the wall. When you join TPG's Naked ADSL2+ service, your phone line is transferred from Telstra's network to TPG's ADSL2+ infrastructure. The cancellation of the phone service on the line will be automatic so there is not need for you to contact Telstra.

Can I keep my existing phone number?

No. Once Naked ADSL2+ has been installed, the phone line becomes a data only line. You will loose dial tone and the phone number will be disconnected automatically. The phone number will be eventually released back to your phone provider and assigned to another customer. If customers have any contractual obligations with their phone provider, customers must ring them and close the account. In case you would like to keep your existing phone number then we suggest that you look at our ADSL2+ plans.

Will Naked ADSL2+ affect services running on the phone line?

Yes. Once your phone line is disconnected, customers are not able to use any service that requires a dial tone to operate. Examples of such services include: phones, fax machines, eftpos terminals, PABX, Back to base alarm systems, dial up internet, enhanced services on digital Pay TV such as purchasing movies, voting etc.

How do I make phone calls?

Once your phone line is disconnected, you will not have dial tone on the phone line. You can make phone calls using a mobile phone, another landline or using VoIP

How long does it take to get connected to TPG Naked ADSL2+?

From the date we send you email confirmation it can take approximately 5-11 working days for the connection to occur, depending on customer's location and customer's line.

Do I need to contact my existing phone service provider to cancel my phone line before applying for Naked ADSL2+?

No. Your existing active phone line is needed for applying for Naked ADSL2+. Once the phone number has passed a series of compatibility checks, TPG will take care of the rest.

Do I need to be at home on the date that Naked ADSL2+ is connected?

No.

I currently have broadband with another provider, how long will I be without broadband for?

If you have indicated that you have an ADSL2+ connection with another provider on the nominated phone line at the time of registration, after successful line check we will send you a confirmation via email advising you to cancel existing ADSL2+ service (by removing ADSL2+ code) within 3 working days before we submit service activation request to Telstra. You could be without broadband for approximately 6-11 working days until TPG Naked ADSL2+ is connected.

If you have ADSL connection with another provider, you do not need to cancel the existing ADSL service. This means you can use current ADSL service up until the switch-over occurs. Naked ADSL2+ will be connected within 5 - 8 working days from the date you receive confirmation email from TPG. Once Naked ADSL2+ is connected, you will get ADSL2+ speeds of up to 20Mbps. Please note you need ADSL2+ compatible modem to achieve optimal ADSL2+ speeds.


List of ADSL2+ exchanges as at 14 February 2009 (to be used as a guide only)

NSW
Ashfield Avalon Beach Albury Balgowlah Balmain Bankstown Bathurst Baulkham Hills
Berowra Blacktown Blakehurst Bondi Botany Burwood Dubbo (April 2009) Lavington
Campbelltown Campsie Cartdngford Carramar
Castle Hill Charlestown Chatswood City South Concord Coogee Cranebrook Cremorne
Cronulla Dalley Dee Why Drymmoyne Dural East Eastwood Edensor Park
Edgectdff Engadine Epping Erskine Park Five Dock Frenchs Forest Glebe Glenbrook
Gosford Granville Guildford Hamilton Harbord Haymarket Holsworthy Homebush
Hornsby Hunters Hill Hurstville Ingleburn Kellyville Kensington Kent Killara
Kingsgrove Kogarah LakembaLane Cove Lidcombe Lindfield Liverpool Maitland
Manly Maroubra Mascot Matraville Mayfield Menai Miller Minto
Miranda Mona Vale Mosman Narrabeen Newtown North Parramatta North Ryde Orange
North Sydney Northbridge Parramatta Peakhurst Pendle Hill Pennant Hills Penrith Petersham
Pitt Pymble Quakers Hill Queanbeyan Ramsgate Randwick Redfern Regentville
Revesby Riverstone Rockdale Rooty Hill Rose Bay Rydalmare Ryde Sefton
Seven Hills Shalvey Silverwater South Strathfield St Leonards St Marys Sutherland Sylvania
Underctdffe Vaucluse Wahroonga Waverley Wetherill Park Willoughby Wolfe Wollongong


Victoria
Ascot Balaclava Batman Bayswater Belgrave Bentleigh Berwick Blackburn
Box hill Brighton Brunswick Bundoora (July 2009) Burwood (not active yet) Buleen Carlton (May 2009) Camberwell
Canterbury Caulfield Chelsea Cheltenham Clayton Coburg Collingwood Dandenong
Dandenong North Deepdene Deer Park Doncaster Doncaster East East Kew Elsternwick Eltham
Elwood Endeavour Hills Epping Exhibition Flemington Footscray Frankston (March 2009) Glenroy
Greensborough Hallam (June 2009) Hartwell Hawthorn Heatherton Heidelberg Highett Kew
Keysborough (May 2009) Karingal Kooyong Lonsdale Lyndhurst Malvern Melton Mitcham
Moreland Mount Eliza Narre Warren Newport Mooroolbark Mordialloc North Balwyn (not active yet) North Essendon
North Melbourne Northcote Oaksleigh Ormond Port Melbourne Preston Reservoir Richmond
Ringwood Sandringham Scoresby Seaford South Melbourne South Morang South Oaksleigh South Yarra
Springvale St Albans St Kilda Sunshine Tally Ho Thomastown Thornbury Toorak
Tullamarine Wantirna Werribee West Essendon Williamstown (June 2009) Wheelers Hill Windsor


Queensland
Acacia Ridge Albany Creek Albion Arundel Ascot Ashgrove Aspley Beenleigh
Browns Plain Bulimba Caboolture Camp Hill Capalaba Chapel Hill Charlotte Chermside
Cleveland Coorparoo Darra Edison Eight Mile Plains Everton Park Ferny Hills Goodna
Inala Ipswich Jamboree Heights Kallangur Loganholme Lutwyche Merrrimac Mitchelton
Moggill Mount Gravatt Narangba New Farm Newmarket Nundah Paddington Petrie
Redcliffe Roma Street Rothwell Salisbury Sandgate Sherwood Slacks Creek South Brisbane
Southport Spring Hill Strathpine Sunnybank Surfers Paradise The Gap Tingalpa Toowong
Valley Waterford Wellington Point Wooloongabba Wynnum Yeronga Zillmere  


South Australia
Blackwood Edwardstown Elizabeth Gepps Cross Glenelg   Hampstead Henley Beach
Modbury Norwood Paradise St Peters Prospect Reynella Salisbury Semaphore
Unley Waymouth West Adelaide Woodville        


ACT
Belconnen Civic Deakin Kambah Lanyon Manuka Melba Monash
Mawson Scullin Weston Creek          


Western Australia
Apple Cross
(March 2009)
Bassendean Cottesloe
(Feb 2009)
Doubleview
(Feb 2009)
Maylands
(Feb 2009)
Morley Mt Hawthorn
(not active yet)
Subiaco
(Feb 2009)
Tuart Hill Bulwer South Perth
(April 2009)
         

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